Learn More About the “Business Impact” of COVID-19 >

The Business of
We transform data
into actionable knowledge.
what we do

PROBLEMS WE SOLVE Today’s Healthcare Challenges

Lost Revenue; Revenue Recovery

Global pandemic, cancelled surgeries and elective procedures, remote access challenges, cancelled office visits…these are unprecedented times.

Lack of Patient Adherence & Compliance

Lack of patient adherence to prescribed medications, pre- or post-procedure care plans not followed, lack of immediate insights into recommended care across multiple groups and service providers.

Provider Adherence & Compliance

Lack of actionable point-of-care insights that support quality outcomes, maximize claim recovery, and drive financial objectives.

Delivering Actionable Data from Multiple EHRs

Obtaining, enriching and delivering actionable data from multiple data sources.

Maintaining Profitable Operations During a Global Pandemic

Challenges managing business operations in unprecedented times with closed facilities, cancelled surgeries, and changing provider and governmental regulations.

Cashflow Challenges

Creditor/vendor relationships impacted by the current global pandemic with no end in sight.

KPN can help hospital systems, ACOs, integrated physician networks, executives/managers, providers, lenders, creditors, and professionals
meet and overcome the many challenges and unknowns brought about by the COVID-19 created business environment.

HOW WE SOLVE YOUR PROBLEMS Our Solutions That Overcome Healthcare Challenges

Realize All Available Revenue

We utilize technology-based solutions to maximize revenue generation & recovery. 

Patient Adherence & Compliance

We implement strategies to systematically engage patients using interactive communication and messaging to drive efficiency and improve outcomes.

Provider Adherence to Meet Business Objectives

We apply technology-based solutions & strategies that support defined objectives, improved provider engagement, and actionable patient care insights at the point of care.

Data Access & Actionable Utilization

We aggregate data across multiple EHRs and data sources and provide highly accurate actionable knowledge at the provider, practice, and ACO & hospital management levels. 

Survival & Success in Today’s Environment

We apply and integrate business logic and best practices from multiple industries to solve current operational & financial challenges faced by urban and rural healthcare.

Cashflow & Financial Performance

Creditors adding undue pressure with no end in sight to the current global pandemic affecting business cashflow. 

KPN Health supports ACO’s and hospital networks
with the most basic to complex financial/management restructurings; non-judicial & judicial.


Triad Healthcare Network, LLC | Greensboro, NC

KPN obtains data from across the system, including over 35 EHRs , lab feeds and claims to produce Master Patient Records and deliver actionable data insights that have helped deliver average annual returns of over $400 per contracted patient to the ACO.

Health First Medical Group | Melbourne, FL

In addition to reporting the annual MACRA/MIPS reporting, KPN helped deliver 4% reimbursement bonus pool eligibility through data quality control analysis and clinical documentation verification programs.

Parkland Health & Hospital System | Dallas, TX

KPN obtained all the required data from over 200 internal databases to deliver Quality Performance PQRS and MACRA/MIPS reporting to CMS along with Clinical Documentation workflow analysis and transformation that saved countless hours in more efficient workflows.

Birmingham Gastroenterology Associates, PC | Birmingham, AL

Delivered CMS reimbursement bonus pool eligibility through data quality control analysis and Quality Performance MACRA/MIPS reporting.

Chesapeake Urology | Baltimore, MD

In addition to reporting the annual MACRA/MIPS reporting, KPN helped deliver 4% reimbursement bonus pool eligibility through data quality control analysis and clinical documentation verification programs.

Eagle Physicians & Associates, P.A., | Greensboro, NC

KPN helps support top Quality Performance scores within the ACO as well as specific data analytics projects and ad-hoc reporting.

OUR CLIENTS Healthcare clients that trust KPN Health

I use KPN as a patient education tool; the reporting illustrations simplify lab results and inspire and motivate them to get more involved in their care. They now repeatedly ask for the reports provided by KPN Optimize.

KPN Optimize® Population Health Module helps us to meet Patient Centered Medical Home requirements and MIPS/MACRA metrics in addition to helping pull data for third party insurance entities like Humana, Aetna and BCBS.

Clearly, KPN is a high performance and competent organization that offers its clients much-needed services and solutions in today’s digitally-demanding world. I have the utmost respect for their business acumen.

KPN has helped ACO practice members with technology that successfully identifies real-time gaps in healthcare for patients and to identify and contact patients in a timely fashion throughout their care journey.

After years of unsuccessful attempts to drive insights from patient data, KPN successfully aided my EMR extract and analyze all clinical data possible, which has produced our highly valued Point of Care Reports and other pertinent Quality Reports for my practice.

KPN’s Don Navarro is a recognized expert in handling bankruptcy and business restructuring matters based on his time as a U.S. Trustee (Dept. of Justice); and his many years involved in high profile cases.

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OUR EXPERT TEAM Your trusted advisors

  • Don Navarro

    Executive Chairman

    Mr. Navarro has advised and served on senior executive teams and boards of directors in multiple...

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  • Kim Pichanick

    Chief Executive Officer

    Ms. Pichanick is a dynamic business owner-executive whose leadership capabilities and decisive results-oriented...

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  • David Hultsman

    SVP, Chief Information & Technology Officer

    David Hultsman is a senior executive with more than 25 years of Fortune 250 experience, having served...

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  • Jack Kearney

    President, KPN Capital

    Jack Kearney is a senior executive with more than 26 years of experience as a corporate finance...

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  • Gene Hicks

    SVP, Chief Commercial Officer

    Gene Hicks serves as SVP, Chief Commercial Officer (CCO) and as a key member of KPN’s senior management...

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  • Crystal Pike RN, MSN

    VP, Quality Reporting

    Crystal Pike RN, MSN previously served as Director for Quality Performance and Clinical Informatics,...

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  • Tristan May

    VP, Sales Engineer - IT

    As VP, Sales Engineer – IT, Mr. May fulfills the critical role of connecting the clinical and...

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  • Arthur Yazdandoost

    VP, Information Systems

    Mr. Yazdandoost has led major initiatives in several industries including Healthcare, Energy, Transpiration,...

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  • Judy Leever RN, MS, CPHQ

    Director, Healthcare Informatics

    Judy Leever, RN, MS, CPHQ serves as Director, Healthcare Informatics. Ms. Leever is responsible...

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  • Dr. Ed Bujold MD, FAAFP

    Sr. Physician Advisor

    Bujold has been providing personalized, leading-edge family medicine for more than 25 years.

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  • Brandy Killion

    Sr. Advisor

    Experienced Vice President Of Clinical Informatics and Quality with a demonstrated history of working...

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  • Gabriel Palomarez

    Project Engineer

    His vast expertise and knowledge in the design of indoor GPS location networks for First Responder...

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  • Al Unger

    General Counsel

    Unger brings a unique blend of legal experience and knowledge to the General Counsel position.

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  • Annie Doyle

    Chief Administrative Officer

    Annie Doyle holds the position of Chief Administrative Officer for KPN Health.

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  • Dale Grimal

    Infrastructure Manager

    Mr. Navarro has advised and served on senior executive teams and boards of directors in multiple...

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KPN OPTIMIZE What we've delivered

+$ 0
Average return per member for an ACO client
7X more referrals to in-house services for client practices
$ 0 -10
Increased revenue per encounter
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